Cookie Policy (EU)

This Cookie Policy was last updated on marraskuu 23, 2020 and applies to citizens of the European Economic Area.

1. Introduction

Our website, https://smilee.io (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to personalize the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://smilee.io. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

6. Placed cookies

Leadfeeder

Usage

We use Leadfeeder for advertising. Read more

Marketing/Tracking

Name

_lfa_*

Retention

2 years

Function

Store and track audience reach

MailChimp

Usage

We use MailChimp for mailing list subscriptions. Read more

Functional

Name

MCPopupClosed

Retention

1 year

Function

Store if a message has been dismissed

Purpose pending investigation

Name

mailchimp.cart.*

Retention

Function

Google Analytics

Usage

We use Google Analytics for website statistics. Read more

Purpose pending investigation

Name

_gac_UA-*

Retention

Function

Statistics (anonymous)

Name

_gid

Retention

1 day

Function

Count and track pageviews

Name

_ga_*

Retention

1 year

Function

Store anonymized statistics

Name

_ga

Retention

2 years

Function

Count and track pageviews

Polylang

Usage

We use Polylang for locale management. Read more

Preferences

Name

pll_language

Retention

persistent

Function

Store language settings

WordPress

Usage

We use WordPress for website development. Read more

Purpose pending investigation

Name

wordpress_logged_in_*

Retention

Function

Google Tag Manager

Usage

We use Google Tag Manager for website statistics. Read more

Functional

Name

_gat_UA-*

Retention

session

Function

Google Fonts

Usage

We use Google Fonts for display of webfonts. Read more

Marketing/Tracking

Name

Google Fonts API

Retention

none

Function

Request user IP address

Google reCAPTCHA

Usage

We use Google reCAPTCHA for spam prevention. Read more

Marketing/Tracking

Name

rc::c

Retention

session

Function

Filter requests from bots

Name

rc::b

Retention

session

Function

Filter requests from bots

Name

rc::a

Retention

persistent

Function

Filter requests from bots

YouTube

Usage

We use YouTube for video display. Read more

Marketing/Tracking

Name

GPS

Retention

session

Function

Store location data

Functional

Name

VISITOR_INFO1_LIVE

Retention

6 months

Function

Estimate bandwidth

Statistics

Name

YSC

Retention

session

Function

Store a unique user ID

Name

PREF

Retention

1 year

Function

Store and track visits across websites

Calendly

Usage

We use Calendly for content creation. Read more

Functional

Name

_calendly_session

Retention

session

Function

Store user preferences

WP Engine

Usage

We use WP Engine for website hosting. Read more

Purpose pending investigation

Name

rtk_gdpr_c

Retention

session

Function

Name

rtkuuid

Retention

session

Function

Name

rtk_gdpr_a

Retention

session

Function

Name

rtk_p

Retention

session

Function

Name

rtk_sid

Retention

session

Function

Name

rtk_rps

Retention

session

Function

Name

rtk_sat

Retention

session

Function

Miscellaneous

Usage

Purpose pending investigation

Name

test

Retention

Function

Name

pageViewCookie

Retention

Function

Name

_lfa_expiry

Retention

Function

Name

zarget_visitor_info

Retention

Function

Name

_lfa

Retention

Function

Name

_fbp

Retention

Function

Name

_hjid

Retention

Function

Name

zarget_user_id

Retention

Function

Name

_fbc

Retention

Function

Name

UTGv2

Retention

Function

Name

__stripe_mid

Retention

Function

Name

cookielawinfo-checkbox-necessary

Retention

Function

Name

cookielawinfo-checkbox-non-necessary

Retention

Function

Name

CookieLawInfoConsent

Retention

Function

Name

viewed_cookie_policy

Retention

Function

Name

complianz_policy_id

Retention

365 days

Function

Name

cmplz_event_0

Retention

365 days

Function

Name

cmplz_marketing

Retention

365 days

Function

Name

complianz_consent_status

Retention

365 days

Function

Name

loglevel

Retention

Function

Name

undefined

Retention

Function

Name

wistia-video-progress-j042jylrre

Retention

Function

Name

persist:hs-beacon-44cc73fb-7636-4206-b115-c7b33823551b

Retention

Function

Name

wistia

Retention

Function

Name

persist:hs-beacon-message-44cc73fb-7636-4206-b115-c7b33823551b

Retention

Function

Name

wistia-video-progress-z1qxl7s2zn

Retention

Function

Name

wistia-video-progress-fj42vucf99

Retention

Function

Name

wpr-show-sidebar

Retention

Function

Name

wistia-video-progress-7seqacq2ol

Retention

Function

Name

wpr-hash

Retention

Function

Name

wp-saving-post

Retention

Function

Name

hjViewportId

Retention

Function

Name

_hjRecordingLastActivity

Retention

Function

Name

_hjRecordingEnabled

Retention

Function

Name

_hjIncludedInPageviewSample

Retention

Function

Name

_hjAbsoluteSessionInProgress

Retention

Function

Name

_hjIncludedInSessionSample

Retention

Function

Name

amplitude_id_fef1e872c952688acd962d30aa545b9esmilee.io

Retention

Function

Name

amplitude_id_fef1e872c952688acd962d30aa545b9esmilee_io

Retention

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Tallenna asetukset”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Kommeet Oy
Tulipiipuntie 18
90420 Oulu
Finland
Website: https://smilee.io
Email: info@smilee.io
Phone number: +358 40 552 8702

This Cookie Policy was synchronized with cookiedatabase.org on marraskuu 23, 2020

Smilee on online-asiakaspalvelun tulevaisuus. Tuomme yhteen asiantuntevan online-asiakaspalvelun sekä verkossa palvelua tarvitsevat asiakkaat. Luomme parempia asiakaskokemuksia sekä lisäämme myyntiä ja konversiota verkossa. Sovelluksemme ja korkealaatuisen asiakaspalvelumme avulla tuot parhaan mahdollisen asiakaskokemuksen verkkosivuillesi.

1. Introduction

2. What are cookies?

3. What are scripts?

4. What is a web beacon?

5. Cookies

6. Placed cookies

Leadfeeder

Usage

Sharing data

Marketing/Tracking

Name

Retention

Function

MailChimp

Usage

Sharing data

Functional

Name

Retention

Function

Purpose pending investigation

Name

Retention

Function

Google Analytics

Usage

Sharing data

Purpose pending investigation

Name

Retention

Function

Statistics (anonymous)

Name

Retention

Function

Name

Retention

Function

Name

Retention

Function

Polylang

Usage

Sharing data

Preferences

Name

Retention

Function

WordPress

Usage

Sharing data

Purpose pending investigation

Name

Retention

Function

Google Tag Manager

Usage

Sharing data

Functional

Name

Retention

Function

Google Fonts

Usage

Sharing data

Marketing/Tracking

Name

Retention

Function

Google reCAPTCHA

Usage

Sharing data

Marketing/Tracking

Name

Retention

Function

Name

Retention

Function

Name