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Smilee
  • Palvelut
    • Chat-tiimi
    • Chat-sovellus
    • Chatbot
  • Hinnoittelu
  • Asiakkaamme
    • Autoliikkeet
    • Kiertotalous ja jätehuolto
    • Kunnat
    • Verkkokaupat
    • Referenssit
  • Yritys
    • Blogi
    • Työpaikat
    • Yhteystiedot
    • Partnerit
    • Ota yhteyttä
  • Suomi
    • English
    • Suomi
    • Svenska
  • Kirjaudu
  • VARAA DEMO

This Cookie Policy was last updated on marraskuu 23, 2020 and applies to citizens of the European Economic Area.

1. Introduction

Our website, https://smilee.io (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to personalize the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://smilee.io. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

6. Placed cookies

Leadfeeder

Usage

We use Leadfeeder for advertising. Read more

Sharing data

For more information, please read the Leadfeeder Privacy Statement.

Marketing/Tracking

Name
_lfa_*
Retention
2 years
Function
Store and track audience reach

MailChimp

Usage

We use MailChimp for mailing list subscriptions. Read more

Sharing data

For more information, please read the MailChimp Privacy Statement.

Functional

Name
MCPopupClosed
Retention
1 year
Function
Store if a message has been dismissed

Purpose pending investigation

Name
mailchimp.cart.*
Retention
Function

Google Analytics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Purpose pending investigation

Name
_gac_UA-*
Retention
Function

Statistics (anonymous)

Name
_gid
Retention
1 day
Function
Count and track pageviews
Name
_ga_*
Retention
1 year
Function
Store anonymized statistics
Name
_ga
Retention
2 years
Function
Count and track pageviews

Polylang

Usage

We use Polylang for locale management. Read more

Sharing data

This data is not shared with third parties.

Preferences

Name
pll_language
Retention
persistent
Function
Store language settings

WordPress

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
wordpress_logged_in_*
Retention
Function

Google Tag Manager

Usage

We use Google Tag Manager for website statistics. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
_gat_UA-*
Retention
session
Function

Google Fonts

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Retention
none
Function
Request user IP address

Google reCAPTCHA

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
rc::c
Retention
session
Function
Filter requests from bots
Name
rc::b
Retention
session
Function
Filter requests from bots
Name
rc::a
Retention
persistent
Function
Filter requests from bots

YouTube

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
GPS
Retention
session
Function
Store location data

Functional

Name
VISITOR_INFO1_LIVE
Retention
6 months
Function
Estimate bandwidth

Statistics

Name
YSC
Retention
session
Function
Store a unique user ID
Name
PREF
Retention
1 year
Function
Store and track visits across websites

Calendly

Usage

We use Calendly for content creation. Read more

Sharing data

For more information, please read the Calendly Privacy Statement.

Functional

Name
_calendly_session
Retention
session
Function
Store user preferences

WP Engine

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
rtk_gdpr_c
Retention
session
Function
Name
rtkuuid
Retention
session
Function
Name
rtk_gdpr_a
Retention
session
Function
Name
rtk_p
Retention
session
Function
Name
rtk_sid
Retention
session
Function
Name
rtk_rps
Retention
session
Function
Name
rtk_sat
Retention
session
Function

Miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
test
Retention
Function
Name
pageViewCookie
Retention
Function
Name
_lfa_expiry
Retention
Function
Name
zarget_visitor_info
Retention
Function
Name
_lfa
Retention
Function
Name
_fbp
Retention
Function
Name
_hjid
Retention
Function
Name
zarget_user_id
Retention
Function
Name
_fbc
Retention
Function
Name
UTGv2
Retention
Function
Name
__stripe_mid
Retention
Function
Name
cookielawinfo-checkbox-necessary
Retention
Function
Name
cookielawinfo-checkbox-non-necessary
Retention
Function
Name
CookieLawInfoConsent
Retention
Function
Name
viewed_cookie_policy
Retention
Function
Name
complianz_policy_id
Retention
365 days
Function
Name
cmplz_event_0
Retention
365 days
Function
Name
cmplz_marketing
Retention
365 days
Function
Name
complianz_consent_status
Retention
365 days
Function
Name
loglevel
Retention
Function
Name
undefined
Retention
Function
Name
wistia-video-progress-j042jylrre
Retention
Function
Name
persist:hs-beacon-44cc73fb-7636-4206-b115-c7b33823551b
Retention
Function
Name
wistia
Retention
Function
Name
persist:hs-beacon-message-44cc73fb-7636-4206-b115-c7b33823551b
Retention
Function
Name
wistia-video-progress-z1qxl7s2zn
Retention
Function
Name
wistia-video-progress-fj42vucf99
Retention
Function
Name
wpr-show-sidebar
Retention
Function
Name
wistia-video-progress-7seqacq2ol
Retention
Function
Name
wpr-hash
Retention
Function
Name
wp-saving-post
Retention
Function
Name
hjViewportId
Retention
Function
Name
_hjRecordingLastActivity
Retention
Function
Name
_hjRecordingEnabled
Retention
Function
Name
_hjIncludedInPageviewSample
Retention
Function
Name
_hjAbsoluteSessionInProgress
Retention
Function
Name
_hjIncludedInSessionSample
Retention
Function
Name
amplitude_id_fef1e872c952688acd962d30aa545b9esmilee.io
Retention
Function
Name
amplitude_id_fef1e872c952688acd962d30aa545b9esmilee_io
Retention
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Tallenna asetukset”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Kommeet Oy
Tulipiipuntie 18
90420 Oulu
Finland
Website: https://smilee.io
Email: info@smilee.io
Phone number: +358 40 552 8702

This Cookie Policy was synchronized with cookiedatabase.org on marraskuu 23, 2020

Smilee.io

Mäkelininkatu 20-22 B 1
90100 Oulu

Village Works, Suomitalo:
Lönnrotinkatu 5
00120 Helsinki, Finland

Yleiset asiat ja laskuihin liittyvät yhteydenotot: info@smilee.io | laskutus@smilee.io
Chatin käyttöön liittyvät tekniset- ja tukiasiat: support@smilee.io
Tukiportaali
Chat-sovelluksen status

Sivut

  • Asiakkaamme
  • Autoliikkeet ja -maahantuojat
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  • Varaa demo
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Smilee on online-asiakaspalvelun tulevaisuus. Tuomme yhteen asiantuntevan online-asiakaspalvelun sekä verkossa palvelua tarvitsevat asiakkaat. Luomme parempia asiakaskokemuksia sekä lisäämme myyntiä ja konversiota verkossa. Sovelluksemme ja korkealaatuisen asiakaspalvelumme avulla tuot parhaan mahdollisen asiakaskokemuksen verkkosivuillesi.

Code From Finland

  • Palvelut
    • Chat-tiimi
    • Chat-sovellus
    • Chatbot
  • Hinnoittelu
  • Asiakkaamme
    • Autoliikkeet
    • Kiertotalous ja jätehuolto
    • Kunnat
    • Verkkokaupat
    • Referenssit
  • Yritys
    • Blogi
    • Työpaikat
    • Yhteystiedot
    • Partnerit
    • Ota yhteyttä
  • Suomi
    • English
    • Suomi
    • Svenska
  • Kirjaudu
  • VARAA DEMO

Smilee on online-asiakaspalvelun tulevaisuus. Tuomme yhteen asiantuntevan online-asiakaspalvelun sekä verkossa palvelua tarvitsevat asiakkaat. Luomme parempia asiakaskokemuksia sekä lisäämme myyntiä ja konversiota verkossa. Sovelluksemme ja korkealaatuisen asiakaspalvelumme avulla tuot parhaan mahdollisen asiakaskokemuksen verkkosivuillesi.