Chat service for car dealerships - more leads online
62
Of all chat conversations turn into leads
46
Increase in online sales leads
63
Increase in online service bookings
Smilee is ready for selling cars online.
Our digital car sales concept is based on results.
Level 1
Lead generation and
customer service
Our car industry specified online team transforms your website visitors into sales and service leads. Our team also knows your business and takes care of fast and professional online customer service for you. We carry out the agreed needs assessment to the chat customer and pass on leads to the channel of your choosing.
Level 2
Initial sales offer
and service bookings
In addition to lead generation and customer service, we can make an initial sales offer in chat or book a service time for the customer. The customer will finalize the deal with you, but they come in with an offer already in their hands.
Level 3
Selling cars and
leasing deals online
Our online car sales specialists support your customers during online car sales process. We can also close leasing deals already in chat. The customers are now ready to not only do the comparison online but also close the deal. So make it possible!
Our car industry specialists ensure better customer experience
Chat helps you to provide a great customer experience on your website. Our expertise, extensive service times and continuous customer satisfaction monitoring are the cornerstones of our service. We develop the service together with our clients with systematic collaboration model.
Extended service hours include evenings and weekends
Of all times the evenings are the most fruitful in terms of the online sales leads. Our online experts can take care of the chat during business hours and also extend your service hours to evenings and weekends. Your own team can also operate the chat and Smilee’s online expert team can back up your team during the day.
Our expert team knows not only the car industry but also your business
Our online team of car experts has a solid track record of online car sales and customer service. Your customers are served both on your website and on all major auto sales portals. Our official languages are Finnish, Swedish and English.
Comprehensive needs assessment and fast lead forwarding
We carry out the agreed need assessment and the timeliness of the sales process and pass on leads to the channel of your choice. Our process is developed specifically to collect and distribute high quality automotive leads. Your sales team receives just the right information about the lead before contacting the customer
