Serve your customers and sell more in chat

Reach your customers midst in their decision-making process: implement a chat to your website. Chat gives you the possibility to add the all-important human touchpoint to the complex digital customer journeys and chatbot enables powerful automated paths for simple and straightforward service tasks.

Read on, deploy your best website chat solution with our tools and services – or contact us for more info!

Proven results with car dealerships

Customers are already using internet heavily for comparisons and inspiration when they are purchasing a new vehicle. Our results in Scandinavia show clearly that website chat with active customer service supports car sales significantly.

1 %
get leads

62% of all chat conversations turn into leads.

1 %
Get more leads

With car dealerships we see 46% increase in used car leads.

1 %
Boost booking

Dealerships also see 63% increase in online service bookings. 

Success stories

Smileeltä chat-palvelu nettisivuille.

Technopolis: Business space leasing online

Technopolis Oyj is an Oulu-based, stock-listed company, that is specialized in offering office space in business parks around Finland. The Technopolis business idea is based on creating an exceptional customer experience that is built up by flexibility, wide service offering, and the Technopolis community that welcomes all new Technopolis customers. Tecnopolis aims at offering their customers

Bilia: The role of chat is growing in today's car sales

Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,

chat asiakaspalvelu on käytössä Kuopiossa

Kuopio: Online customer service at Kuopio.fi

Kuopio is the eight largest city in Finland with approximately 120 000 inhabitants. The city, as well as the port of Kuopio, is located by Lake Kallavesi. For tourists, one of the main attractions in Kuopio is the Puijo Tower, while students are drawn to the city by the University of Eastern Finland located in

Pörhö: Car sales enter the digital era

Pörhön Autoliike, a prestigious Finnish car dealership originally from Tornio, Lapland, turned 60 years recently. Pörhö has 13 offices with showrooms in nine different locations in Eastern and Northern Finland. The headquarters is in  Oulu. Pörhö sells new Audi, Volkswagen, Nissan, Kia, Skoda, Seat, Opel, Mazda, Peugeot and Mitsubishi cars, as well as used cars

Bilia: The role of chat is growing in today's car sales

Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,

Real-life results and statistics from car sales and services in chat

Customers are already using internet heavily for comparisons and inspiration when they are purchasing a new vehicle or using related services. Download the file now!

Smilee chat tools and services
for websites

Reach out to your customers when they are busy making decisions.
Build a functional chat touchpoint to support their decisionmaking.

Smilee Chat Software

Easy to use chat software

Easy to use, lightweight solution when you want to serve your customers online. Get started with new service channel and see, how the new channel supports your digital service and sales.

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Chatbot – save time and effort with automation

Implement conversation paths with visual conversation design tool and start data collection with forms using Smilee chatbot.

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Smilee Chatbot Editor

Smilee chat team – our experts at your service

When your customer service resources are tight or you simply want to extend your sevice times Smilee chat team is here to help! Our unique network of customer service experts is currenntly available in Finland and Sweden.

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From regular chat onboarding to chatbot transaction design and advanced chat metrics, Smilee can help you to develop a first class chat channel to your website. We have years of experience with successful implementations.

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