Pricing

Choose self-service or expert-supported plans. All packages include flexible users, teams, and bots. Contact us for details or a demo.

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Get chat up and running quickly and easily!

Starter

€99/month
  • 1 chatbot for lead generation, contact requests, and answering frequently asked questions
  • Ready-made basic bot template and an easy visual editor for customization
  • Statistics available in the application interface
  • Onboarding support
  • Optimization meeting 3–6 months after onboarding
  • Live chat application for one service team, including 3 users

AI Assistant

€299/month
  • Includes all features of the Starter package, plus the following additional functionalities:
  • Uses your website and Q&A database as source material
  • Role and prompt customization features
  • The chatbot can connect the conversation to live customer support or collect contact information for follow-up
  • Comprehensive statistics and reports as a service
  • Admin training and onboarding support
  • 2 optimization and development meetings per year

AI Agent

€699/month
  • Includes features from both the Starter and Assistant packages, plus the following additional functionalities:
  • We deliver the AI Agent as a turnkey solution. Easy!
  • Seamless integrations with various backend systems
  • The AI Agent has deep and expert knowledge in the selected subject area
  • A product recommender that automatically offers customers products tailored specifically to them
  • 2–4 workshops at the start
  • 4 optimization and development meetings per year

Toolbox

€299/month
  • Live chat application for one or more service teams, including 6 users
  • 3 chatbots (in chat windows or embedded in content)
  • Easy-to-use editor for building and editing bots
  • Statistics within the application interface
  • Onboarding support and team training
  • 2 optimization and development meetings per year
  • Mobile interface for managing chat

Conversion Drive

Request a meeting
  • Unlimited number of chatbots
  • WhatsApp integration
  • Integration (API), e.g., DMS, CRM, sales pipeline, ticketing system
  • Online Expert Team
  • Customer-specific features
  • Embedding chat into third-party websites, e.g., car portals, other classifieds portals
  • Extensive support for multi-team use
  • Pricing table list item

Addons

Request a meeting
  • WhatsApp integration – includes 6 users for €150/month, additional users €10/month per user
  • AI assistant for live chat
  • AI-inpagebot
  • AI recommendation functionality – ask for more info!

Frequently asked questions

Would you like to know more about how Smilee’s chat solutions work in practice? We’ve compiled the most frequently asked questions and their answers.

A chatbot that doesn’t tie up your resources. With a well-designed bot, you can collect leads and easily test the chat’s potential on your website.

Offer your customers around-the-clock service with a powerful AI-powered chatbot that responds quickly and professionally.

An AI Agent is an AI-powered expert that provides knowledgeable advice and solutions in your chosen subject area.

Design and implement a functional chat channel yourself. Easy-to-use tools to support sales and customer service.

We offer the best possible turnkey service by combining chatbots, live chat, an expert team, integrations, and development services.

Smilee is designed to be as easy and quick to implement as possible – without requiring significant resources. We handle most of the work for you! We provide all the necessary support to get you up and running effortlessly.

AI Chatbot
Smilee AI Chatbot is built based on your company’s own content, such as your website and customer service materials. We take care of content collection and bot training, so no technical expertise is required from your side. The bot can be deployed on your site as soon as the same day.

Bots
The implementation of the chatbot is simple: we define goals and content areas together, after which Smilee creates a functional chatbot based on your materials. If necessary, we make adjustments, and the bot is ready to serve your customers.

Live-chat
Live chat is quickly implemented by embedding it on your website. You can start chat conversations immediately – we provide you with the necessary credentials and instructions.

Hybrid
You can use the chat either with just AI, just live support, or a combination of both. This model is implemented with the same straightforward process – we help design the appropriate combination and ensure smooth customer service.

A hybrid solution means that Smilee combines AI and human-provided customer service into one seamless experience. AI handles frequently asked questions automatically 24/7, and if needed, transfers the conversation to a live customer support agent. This ensures fast service for the customer – and saves time for the customer support team.

The best of both worlds: efficiency with AI, and humanity with live chat!

Smilee experts only need your company’s website address. Based on that, they will create a customized AI chatbot demo for you, allowing you to see in practice how the bot works on your site. Quickly, with no commitments.

Smilee offers a free trial during which you can test the chatbot in practice on your own website. You will have access to the full version of the service, with no commitments or hidden costs. The trial helps you evaluate how Smilee fits your specific needs.

Book your free trial here and experience Smilee’s chat in action!

AI Chat works for all businesses that have a website and traffic on it. It is especially useful for eCommerce stores, service-based businesses, B2B companies, and information-driven websites. AI Chat can improve customer service, recommend products and services, and collect leads – making it an excellent tool for businesses of all sizes looking to offer a better customer experience and increase sales.

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