Expert chat team at your service
We offer a professional chat team that takes care of your online customer service and sales. We can handle all chat traffic – or share the work with your in-house team(s) as a 1st line or 2nd line team.
We invest in the best industry expertise and customer satisfaction. Each case is thoroughly studied, our team specifically trained to your company practices – and the team performance is constantly monitored. Service available in English, Finnish and Swedish – but please contact us with inquiries to other languages.
Chat team in car retail
Choose your plan
Get started with our self-service plan or contact us for customised solution.
We will gladly share our expertise for best results!
Pörhön Autoliike, a prestigious Finnish car dealership originally from Tornio, Lapland, turned 60 years recently. Pörhö has 13 offices with showrooms in nine different locations in Eastern and Northern Finland. The headquarters is in Oulu. Pörhö sells new Audi, Volkswagen, Nissan, Kia, Skoda, Seat, Opel, Mazda, Peugeot and Mitsubishi cars, as well as used cars
Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,
Kuopio is the eight largest city in Finland with approximately 120 000 inhabitants. The city, as well as the port of Kuopio, is located by Lake Kallavesi. For tourists, one of the main attractions in Kuopio is the Puijo Tower, while students are drawn to the city by the University of Eastern Finland located in
Taitotalo is a private educational institution founded in 1922. It operates nationwide and offers education in the industrial and technological field. Taitotalo completes about 70 000 study days yearly, in three offices and with the help of about 140 employees. The durations of the educations vary from short seminars to educations leading to professional competence.
Use chatbot(s) for automated tasks
Chatbots can be seamlessly used with live-chat solutions, gathering preliminary information, routing the chats to the right teams and filling in the out-of-the-office hours. They enhance chat engagement and can collect information with forms. Chatbots can - and should - be customised to specific tasks. You can have one bot for customer service, another for sales - and one more for recruiting pages.
Smilee chat software for live-chat
You might want to have the option of your salespeople or specialist customer service team to take over the chats when needed. Our chat software is easy to use and it supports the chat handover between teams