Chatbot Brings the Best out of Human and Artificial Intelligence

Chatbot is a handy tool when you want to automatize the customer needs assessment and enhance the online customer service. Let the chatbot serve your customers’ and join the conversation if needed. Together with artificial intelligence you can achieve more – try it yourself and ask us for an offer!
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Chatbot keskustelu

Chatbot serves your customers tirelessly around the clock!

Chatbot offers a cost-effective and automated alternative to traditional chat services. Chatbot can take care of a pre-chat survey for you or manage your website’s online service 24 hours a day.

If needed, the chatbot can transfer the chat to a human customer service agent to help with difficult issues. A well trained chatbot can handle up to 60% of all chats depending on the complexity of the business.

You can choose between two chatbot options

Smilee Chatbot

The best solution, when you want to implement a cost-effective, AI chatbot to take care of your website’s online customer service. Your website has hundreds of chat conversations per month and you want an online service to help your customers around the clock.

Together with Finland’s leading AI-chatbot developer, we can provide a chatbot for every need. Chatbot manages customer service, lead generation and sales according to your wishes, offering human support when needed.

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Smilee Assistant

When you want an automatized pre-chat to map your customers’ problem before having an human customer service agent to join the conversation. The Smilee Assistant can answer to your customers’ frequently asked questions with a few button presses or decide the best expert to handle the conversation effortlessly.

Smilee Assistant provides an automated and interactive solution for every company’s online customer service, needs assessment and sales needs. The service enables automation for those customers who find resource allocation challenging and whose volume does not require artificial intelligence.

Open Smilee Assistant

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The benefits of chatbot – Why should you invest?

Chatbot provides you with a 24/7 customer service experience. Chatbot can also act as a support layer for a customer service agent, suggesting answers and thus allowing people to focus on the most important.

60

Chatbot can handle up to 60% of all chat conversations

36

Increase in sales volume with the help of chatbot

10

Of your site visitors start a conversation with the bot

Chat service - in case your own time is not enough for everything

We can help by letting the Smilee online expert team take care of your whole online customer service.

Read more about Chat Service

Would you like to take care of your online customer service by yourself?

You can also utilize your own customer service team to produce the chat service.

Read more about Chat Software