Automotive industry

Hello car dealer! Buyers are now on chat.

Number of car leads doubled despite of fewer website visitors Now if ever it’s worth being in the chat to serve customers! The chat volumes of Smilee’s largest customers in the car trade industry increased by an average of +67% in the second half of 2022 compared to the first half of 2022. Some of our

Bilia: The role of chat is growing in today's car sales

Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,

Online retail

chat tehostaa asiakaspalvelua verkossa - lue referenssicase

Stemma: Customer service in online furniture sales

Henri Kumpulainen, the CEO of Stemma Oy, a Finnish furniture retail chain, describes his company as follows: “Stemma is a fully Finnish furniture retail chain founded and owned by the retailers. Stemma was founded 42 years ago in 1974. Today, each Stemma store is an independent business with a different owner, but the center of the chain

B2B sales & customer service

Taitotalo encourages educational institutions for online customer service

Taitotalo is a private educational institution founded in 1922. It operates nationwide and offers education in the industrial and technological field. Taitotalo completes about 70 000 study days yearly, in three offices and with the help of about 140 employees. The durations of the educations vary from short seminars to educations leading to professional competence.

Public sector

chat asiakaspalvelu on käytössä Kuopiossa

Kuopio: Online customer service at Kuopio.fi

Kuopio is the eight largest city in Finland with approximately 120 000 inhabitants. The city, as well as the port of Kuopio, is located by Lake Kallavesi. For tourists, one of the main attractions in Kuopio is the Puijo Tower, while students are drawn to the city by the University of Eastern Finland located in

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