Pricing
Select either self-service Smilee Toolbox or Premium packages with expert support and optimisation. Custom number of users, teams and bots in all subscriptions. Contact us for more information and application demos.
Smilee Starter
Chatbot does not bind your resources, but a well designed bot collects leads 24/7. Use it to see the chat potential on your website.-
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1 custom bot, use it for leads, contact requests, FAQ...
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A basic template for generic contact bot, the structure can be customised to your needs
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In-app statistics
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Onboarding
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1 optimisation session
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Live-chat app for one team, includes 3 users
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Smilee Toolbox
Design and implement your chat channel with bots and live-chat. Easy-to-use tools for sales and customer service.-
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Live-chat app for one or more support team(s), includes 6 users
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3 chatbots (chat popups or embedded in content)
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Easy-to-use chatbot conversation structure editor
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In-app statistics
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Easy hands-on Onboarding
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2 optimisation sessions / year
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Mobile UI for chat agents
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Smilee AI Chatbot
Offer 24/7 service with an AI-powered chatbot that boosts customer satisfaction and streamlines support.-
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We implement the AI Chatbot as a turnkey solution. Easy!
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Seamless integrations with various backend systems
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The chatbot can transfer conversations to a live customer service agent or a contact form
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Statistics and reports as service
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Onboarding support, including implementation and team training
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4 optimisation sessions / year
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Pricing – get the chat up and running easily!
Smilee Online Expert Team
Outsource your live-chat service to our expert team. Continuous development and co-operation makes sure the service gives you the best possible value.-
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Includes max 30 chats / month
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Service-times: weekdays 8-23, weekends 9-21
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Leads and/or tickets to email (or other application)
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2 optimisation sessions / year
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Smilee Conversion Drive
Reach your goals with a tailored, turn-key chat solution. Our experts will support you with continuous development and optimisation.-
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Unlimited number of chatbots
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WhatsApp integration
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Integration options (API): DMS, CRM, pipeline, ticketing system, etc.
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Online Expert Team
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Custom features
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Chat embed to third party platforms (f.e. marketplaces)
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Addons
Enhance your chat solution and improve conversion rates by utilizing our various add-ons.-
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WhatsApp integration
- includes 6 users for €150/month, additional user €10/month/user -
AI Assistant for Live Chat
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AI-inpagebot
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Smilee AI Recommendation Cardbot- ask for more!
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Frequently asked questions
Would you like to know more about how Smilee’s chat solutions work in practice? We’ve compiled the most frequently asked questions and their answers.
Smilee is designed to be as easy and quick to implement as possible – without requiring significant resources. We handle most of the work for you! We provide all the necessary support to get you up and running effortlessly.
AI Chatbot
Smilee AI Chatbot is built based on your company’s own content, such as your website and customer service materials. We take care of content collection and bot training, so no technical expertise is required from your side. The bot can be deployed on your site as soon as the same day.
Bots
The implementation of the chatbot is simple: we define goals and content areas together, after which Smilee creates a functional chatbot based on your materials. If necessary, we make adjustments, and the bot is ready to serve your customers.
Live-chat
Live chat is quickly implemented by embedding it on your website. You can start chat conversations immediately – we provide you with the necessary credentials and instructions.
Hybrid
You can use the chat either with just AI, just live support, or a combination of both. This model is implemented with the same straightforward process – we help design the appropriate combination and ensure smooth customer service.
A hybrid solution means that Smilee combines AI and human-provided customer service into one seamless experience. AI handles frequently asked questions automatically 24/7, and if needed, transfers the conversation to a live customer support agent. This ensures fast service for the customer – and saves time for the customer support team.
The best of both worlds: efficiency with AI, and humanity with live chat!
Smilee experts only need your company’s website address. Based on that, they will create a customized AI chatbot demo for you, allowing you to see in practice how the bot works on your site. Quickly, with no commitments.
Smilee offers a free trial during which you can test the chatbot in practice on your own website. You will have access to the full version of the service, with no commitments or hidden costs. The trial helps you evaluate how Smilee fits your specific needs.
Book your free trial here and experience Smilee’s chat in action!
AI Chat works for all businesses that have a website and traffic on it. It is especially useful for eCommerce stores, service-based businesses, B2B companies, and information-driven websites. AI Chat can improve customer service, recommend products and services, and collect leads – making it an excellent tool for businesses of all sizes looking to offer a better customer experience and increase sales.
