Results-driven chat solution for automotive industry

Add a chat touchpoint to your website and your inventory in the online marketplace – and reach your customers when they are browsing for options and making decisions. Our tailored chat solution allows a combination of automated conversations and live-customer service. If your resources are tight, our chat-team is at your service (available currently in Finland and Sweden).

1 %
get leads

62% of all chat conversations turn into leads.

1 %
Get more leads

With car dealerships we see 46% increase in used car leads.

1 %
Boost booking

Dealerships also see 63% increase in online service bookings. 

Tailored for dealers

Chat will boost your sales and service bookings

These days the website chat is the essential touchpoint in customer journey. Providing chat service at the website supports the sales and service booking.

Mobile UI and video stream - our tools fit to a pocket of a dealer

Smilee chat interface works in mobile devices. Reliable notifications ensure that the chat requests get noticed. Easy-to-use video streaming functionality allow virtual appointments.

Smilee chat team for winning customer experience

Extend your service hours and reduce the load from your salespeople with the help of our specialised customer service team. Available in Finland and Sweden – contact us with requests for other EU countries.

Success stories

Bilia: The role of chat is growing in today's car sales

Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,

Pörhö: Car sales enter the digital era

Pörhön Autoliike, a prestigious Finnish car dealership originally from Tornio, Lapland, turned 60 years recently. Pörhö has 13 offices with showrooms in nine different locations in Eastern and Northern Finland. The headquarters is in  Oulu. Pörhö sells new Audi, Volkswagen, Nissan, Kia, Skoda, Seat, Opel, Mazda, Peugeot and Mitsubishi cars, as well as used cars

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