Results-driven chat solution for digital car sales – Get more leads from your website
Add a chat and WhatsApp chat to your website and to your inventory in the online marketplaces – and reach your customers when they are browsing for options and making decisions. Our tailored chat solution allows a combination of automated conversations and live-customer service. If your resources are tight, our automotive chat-team is at your service. Livechat and WhatsApp integrated!
And check out our latest addition to the offering – Smilee CarWebShop
62% of all chat conversations turn into leads.
With car dealerships we see 46% increase in used car leads.
Dealerships also see 63% increase in online service bookings.
Tailored for car dealers
Chat will boost your sales and service bookings
These days the website chat is the essential touchpoint in customer journey. Providing chat service at the website supports the sales and service booking.
Mobile UI, videochat and WhatsApp integration - our tools fit to a pocket of a dealer
Smilee chat interface works in mobile devices. Reliable notifications ensure that the chat requests get noticed. Easy-to-use videochat functionality allow virtual appointments. WhatsApp integration gives new possibilities to communicate and engage with your website visitors
Smilee chat team for winning customer experience
Extend your service hours and reduce the load from your salespeople with the help of our specialised customer service team. Available in Finland and Sweden – contact us for other EU countries.
Success stories
Chat service as a part of daily operations: Vaihtoautomaa recognizes ever-growing potential of online sales
Vaihtoautomaa, which has been involved in automotive industry changes since the beginning of the 2000s, is utilizing the chat platform in their daily operations. A company with a turnover of around 30 million euros focuses on the sale of used cars comprehensively from the first meeting to the purchase. In addition to their other duties,
Hello car dealer! Buyers are now on chat.
Number of car leads doubled despite of fewer website visitors Now if ever it’s worth being in the chat to serve customers! The chat volumes of Smilee’s largest customers in the car trade industry increased by an average of +67% in the second half of 2022 compared to the first half of 2022. Some of our
Bilia: The role of chat is growing in today's car sales
Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,
Pörhö: Car sales enter the digital era
Pörhön Autoliike, a prestigious Finnish car dealership originally from Tornio, Lapland, turned 60 years recently. Pörhö has 13 offices with showrooms in nine different locations in Eastern and Northern Finland. The headquarters is in Oulu. Pörhö sells new Audi, Volkswagen, Nissan, Kia, Skoda, Seat, Opel, Mazda, Peugeot and Mitsubishi cars, as well as used cars
