Serve your customers and sell more in chat
Reach your customers midst in their decision-making process: implement a chat to your website. Chat gives you the possibility to add the all-important human touchpoint to the complex digital customer journeys – and chatbot enables powerful automated paths for simple and straightforward service tasks.
Read on, deploy your best website chat solution with our tools and services – or contact us for more info!
Proven results with car dealerships
Customers are already using internet heavily for comparisons and inspiration when they are purchasing a new vehicle. Our results in Scandinavia show clearly that website chat with active customer service supports car sales significantly.
62% of all chat conversations turn into leads.
With car dealerships we see 46% increase in used car leads.
Dealerships also see 63% increase in online service bookings.Â
Success stories
Bilia: The role of chat is growing in today's car sales
Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,
Kuopio: Online customer service at Kuopio.fi
Kuopio is the eight largest city in Finland with approximately 120 000 inhabitants. The city, as well as the port of Kuopio, is located by Lake Kallavesi. For tourists, one of the main attractions in Kuopio is the Puijo Tower, while students are drawn to the city by the University of Eastern Finland located in
Pörhö: Car sales enter the digital era
Pörhön Autoliike, a prestigious Finnish car dealership originally from Tornio, Lapland, turned 60 years recently. Pörhö has 13 offices with showrooms in nine different locations in Eastern and Northern Finland. The headquarters is in Oulu. Pörhö sells new Audi, Volkswagen, Nissan, Kia, Skoda, Seat, Opel, Mazda, Peugeot and Mitsubishi cars, as well as used cars
Bilia: The role of chat is growing in today's car sales
Bilia Oy Ab is a prestigious Finnish Volvo car dealership founded in 1990 and operating under Volvo Car Finland. Bilia sells cars, spare parts, and merchandise, and offers repair services in three differen locations in the Helsinki area. The headquarters of the company is located in Kaivoksela, Vantaa, and the other two locations are Olari, Espoo,
Real-life results and statistics from car sales and services in chat
Smilee chat tools and services
for websites
Reach out to your customers when they are busy making decisions.
Build a functional chat touchpoint to support their decisionmaking.
Easy-to-use chat software
Chatbot – save time and effort with automation
Simple & Clear Mobile UI
Smilee chat software works with iOS and Android. With mobile app you can use all the same functionalities as in desktop version
Smilee chat allows you to seamlessly transfer chat conversations between mobile and desktop.
Take customer experience to the next level with video call, voice call and screen sharing features.
From regular chat onboarding to chatbot transaction design and advanced chat metrics, Smilee can help you to develop a first class chat channel to your website. We have years of experience with successful implementations.
