Chatbot

The ROI of chat solution in car sales reflects the digital revolution within the industry

Traditional brick-and-mortar car dealerships have been relatively quiet for the past few years – and it’s not just the pandemic. At the same time, the Finnish Automotive Information Center reports record figures for car sales in 2020. Especially used cars are breaking sales records. What is this all about? Sales teams are making records in

Taitotalo encourages educational institutions for online customer service

Taitotalo is a private educational institution founded in 1922. It operates nationwide and offers education in the industrial and technological field. Taitotalo completes about 70 000 study days yearly, in three offices and with the help of about 140 employees. The durations of the educations vary from short seminars to educations leading to professional competence.